Cybersecurity Practices at MissionSquare

We partner with you to help ensure your assets are secure.

Online Security

Learn How We Keep Your Data Safe

We have the following features and policies in place to help keep your information secure online:

• “Time-out” feature with automatic log out after inactivity.
• Masking bank account information, so it’s never shown.
• Strict internal policies restricting personally identifiable information from being shared.
• Continuous cybersecurity education for participants, plan sponsors, and MissionSquare employees.

Explore more cybersecurity best practices to help protect your accounts.

Account Protection

Take Steps To Protect Your Assets

Safeguard your account by implementing these cybersecurity best practices:

• Activate multi-factor authentication for an additional layer of security when logging in to your MissionSquare account.
• Create complex passphrases that use a mix of upper- and lowercase letters, symbols, and numbers.
• Update your password regularly and don’t share it with others.
• Log in to financial accounts on private, secure Wi-Fi networks instead of public networks.

Learn more about how you can keep your account safe.

Fraud Prevention

Help Secure Your Accounts From Fraud

To help prevent fraud, we encourage you to do the following:

• Verify wires and providers before sending money.
• Stay alert to phishing emails with embedded links and phone scams.
• Review account statements and promptly report any discrepancies.
• Claim your account by creating an online login for your own account access and to prevent account takeovers.

For more fraud prevention tips or to report suspected fraud, contact us.

Security Guarantee

Invest Confidently and Securely

The MissionSquare Security Guarantee protects you against any losses resulting from unauthorized account activity through no fault of your own. Take these steps to secure your account:

• Make sure your information is current.
• Monitor your account activity.
• Carefully review all communications.
• Secure your account and devices.

Learn more about how to ensure you’re protected under the guarantee.